“This portion of Remote Web Workplace requires the Microsoft remote desktop Active X control. Your browser security settings may be preventing you from downloading Active X controls. Adjust these settings and try to connect again”

Have you seen this Internet Explorer 7 error message when attempting to connect to Remote Web Workplace in Windows SBS 2003? I just did for the first time and I want you to know that the fix is.

Option 1:

1. In IE7, go to the Tools menu.
2. Choose Internet Options > Programs > Manage add-ons.
3. Look for ‘Microsoft RDP Client Control (redist)’.
4. Click on it and then look below and click on ‘Enabled’.

Option 2:

1. “Tools” menu > Internet Options > Advanced.
2. Now click on the Reset button at bottom to reset the IE7 settings.
3. Restart Internet Explorer and retry logging into Remote Web Workplace.
4. Download and install the Active X plugin.
   

Once you do that you should be able to log in to Remote Web Workplace also known as RWW.

Happy Computing,

Tim

Biden PC is a Computer Network Consulting Company.

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