Are you running Quickbooks on Windows PCs while a Linux domain and file server holds the data files? Do you get an error code -6190 -82? Let me tell you how I fixed this problem on a client’s server. I fully admit that I am no Linux expert but I am learning.

The users that were logged in to the server had admin access but only the user that owned the file was able to access it. All others were given the -6190 -82 error code. I tried everything my non-Linux mind could think of. I had them run QuickBooks from a batch file that removed the “Read Only” attribute. I did this, I did that.

What I finally did to fix the issue was going into the server and see what user group the necessary users belonged to. I then changed the owner setting of the QB Data files to that group.

**ADDITION** I had to go back and I saw that the .TLG file permissions had changed on the server. This sent me searching for why they would change and how to stop it… After testing, changing, testing, changing and retesting, I believe I have the complete solution to the problem.

1. Put all users who need QuickBooks access in 1 user group.
2. Make that group the owner of your .QBW and .TLG file with “Read & Write” permissions.
3. On each users desktop (at least the ones who backup the QuickBooks file), set the program NOT to verify the backup data.
4. Viola. The problem has been solved.

So what is the reason for this??? You can set the permissions on the .TLG file but if you verify the backup data in QuickBooks it creates a new .TLG file with the same name. That causes the permissions to be reset. So backing up without verifying saves the permissions and allows everyone to use the files. **END ADDITION**

Intuit says they don’t support Linux unless you pay for their $3000.00 Enterprise Solutions package. Well, this trick might just save you $3000.00. Feel free to send me a check if you find this useful… Just kidding.

Tim Biden

Biden PC is a Computer Network Consulting Company.

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Today I had a client whose “old computer guy” had copied her entire “My Documents” folder to her Windows 2000 server. Apparently he had not set the folder permissions so that she was the only person who could access the files. Therefore everyone had access and obviously she didn’t want everyone viewing her files. So I did what she asked and I removed the files from her server.

This could have been avoided, and he would probably still be her “computer guy”, if he had just set the permissions on the server’s shared folder. Doing so really isn’t difficult but if you don’t know that you have to do it, there can be serious problems.

This leads to the differences between a “computer guy” and a computer network consultant. A computer guy is typically someone who is good with computers and can generally fix a lot of problems. But the more in depth issues are the ones that cause the more expensive problems. If one of the lady’s employees had gotten a file that was not meant for them to see, there could have been serious repercussions such as seeing other employees pay rates or socil security numbers. Just for the record, these are examples, I do not recommend keeping such data in your “My Documents” folder.

A “computer guy” may be less expensive than a “computer network consultant” but the savings in headache and possible lawsuits is enormous.

Happy Computing,
Tim

Biden PC is a Computer Network Consulting Company.

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