Yesterday I received a call from a client who I had not spoken with in a while. It turns out that he had gotten himself an Apple iMac. It was beautiful but that’s beside the point. He called because in Apple Mail he could not change the font size of his print outs no matter what he did. The type was tiny and the whole printout took up about 1/3 of the page.

I looked online for the answers and could not find them so I am posting the answer here.

The problem is in the Print Setup. So here’s what you need to do…

1. Press Command and P to print.
2. Next to where it lists the printer that you select, there is a downward facing arrow that looks like the the blue arrow below. On your print properties, click on that as shown in picture below.
3. You will now be presented with a much larger window. Towards the bottom of this larger window you will see 3 options. They say “Scale Message to Fit”, “Rewrap Message to Fit”, and “Keep the Same Apparent Font Size”.
4. “Scale Message to Fit” will probably be highlighted by having the blue dot next to it. This is the problem.
5. You must click on “Keep the Same Apparent Font Size” and move the blue dot there as shown in picture below. You can now press the print button and your documents will print normally.

I hope this is of help to you.

Happy Computing,
Tim

Biden PC is a Computer Network Consulting Company.

1. Heather Lorsong Says:
   September 16th, 2009 at 12:49 pm

   Hi,
   I tried your suggestion but it didn’t work for me. The interesting this is this only happens from one company that emails us. All of my other emails print fine. If I forward the email to myself it prints fine.

   Heather