Biden PC's Small Business IT Blog


Now Offering Remote Desktop Support

Biden PC has enlisted the assistance of Crossloop to perform remote desktop support. Crossloop is a website that has an amazing service that enables us to work on your computer over the internet. It is much easier and quicker than the other programs that we've tried. And its great for the environment because we don't have to drive to your office or home to work on your computer!



The image shown above is the Crossloop badge that allows you to see our profile and ratings, as well as contact us. Please check it out. Or you can go to our CrossLoop webpage.

Below I've posted a small list of FAQs or Frequently Asked Questions.

Is this secure? Yes. It is secure because they encrypt all communications with Blowfish Encryption. Also, there is no way for someone to take control of your computer without having a live person at your computer. You have to provide us with a unique code in order to conduct the support session.

Can you actually see my screen? Yes. This is a way that Biden PC can see your desktop and work on your computer without actually driving to your location. Because of the rising price of gas, this will save both everyone money.

How much does it cost? You will save 30% off our retail rate when we are able to work on your computer by using Crossloop.

How does it work? It is actually quite easy. You can download the small file here. Then contact us and we'll ask you to run the program and click the share button. You will then give us the 12 digit access code and within a minute, we'll be working on your computer.

How do I contact you? You can call Biden PC Toll-Free at 877-243-3601, click the "Contact" button on the image below or email sales@bidenpc.com.

How do we pay for this service? Please contact us so that we can work that out in advance.

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I Ache Everywhere and it Feels Good

This is obviously not a computer-centered blog post. I still hope you enjoy it.

I went out to Joshua Tree National Park on Saturday and had a blast. It is something that my wife's family loves to do and I've since fallen in love with the place.

Admittedly, when you get to Joshua Tree, your first thought will probably be "So… What's the big deal?" Yes, it's in the middle of the desert and there are these huge, strangely placed rock formations. Those huge, strangely placed rock formations (links here and here) are exactly what make Joshua Tree so great. You can climb all over them and just act like a kid. It's a blast trying to figure out your way to the top and then, once you're at the top, figure out a different way down. Only once have we had to take the same way down that we went up.

So, on to the part about aching everywhere… I'm not 16 years old anymore. It is now Tuesday morning and we went to Joshua Tree on Saturday. That gives me a whole 36 hours since I stopped climbing and I feel worse today than yesterday. I tried a hot tub, massage, stretching. I just have that ache that says "I worked hard at having fun."

Growing up, I had no idea that you were actually allowed to go off the path at a park. I thought parks were just like an art gallery where we are supposed to look but not touch. How wrong I was. Admittedly, if I wasn't allowed to climb around on the rocks, I'd probably never go back to Joshua Tree. But I am allowed so I go back as often as I can. I'm glad that someone in the government had enough foresight to know that such an arid stretch of land should be preserved for future generations.

Tim

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E-Waste Recycling is only partial Recycling

I'd like to get on my soap-box for a minute. How many of you who read this recycle your cell phones, TVs, or computers when you're done with them? I love recycling and attempting to save this dying planet that we live on. I applaud those who take such a view on this issue.

According to Chris Carroll’s - National Geographic Article "As viewers prepare for the switch (to HD TV), about 25 million TVs are taken out of service yearly. In the fashion-conscious mobile market, 98 million U.S. cell phones took their last call in 2005. All told, the EPA estimates that in the U.S. that year, between 1.5 and 1.9 million tons of computers, TVs, VCRs, monitors, cell phones, and other equipment were discarded. If all sources of electronic waste are tallied, it could total 50 million tons a year worldwide, according to the UN Environment Programme."

Unfortunately, when you recycle your e-waste, things such as computers, monitors, cables, DVD & CD players, TVs, VCRs, monitors, and cell phones, most of what you take them is NOT truly recycled. They take what is easily removable and profitable for them. These items need to be recycled completely because if they aren't, items such as lead, mercury, arsenic, cadmium, beryllium, and other toxic substances into the ground and eventually into our water supplies.

Instead of letting this happen, many of the "recyclers" just ship the old parts off to third-world countries. This way we don't see the destruction or the remains. But the people there live with piles of our junk littering their lives. Please follow this link for pictures of the litter we dump in developing nations.

The United States is one of only three countries to sign but not ratify the Basel Convention (the other two are Haiti and Afghanistan). Why don't we care about the state of these countries? I really don't know. My only guess is that people look at it like we're doing a favor to the poor who live there because we're giving them a living. People there engage in dangerous practices like burning computer wire to expose copper, melting circuit boards in pots to extract lead and other metals, or dousing the boards in powerful acid to remove gold. Does this seem safe or ethical to you?

I still encourage recycling these products because it does take some of the toxic materials out. I also encourage asking your e-waste recycling center what they remove from the products that you give them and what happens to them after they have removed what is valuable to them. If they don’t know or refuse to tell you, I would recommend searching out a new recycling center.

I will inform you of some Southern California recycling centers in another post soon.

Thank you for allowing me to rant.

Tim

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