In phone tech support we often have to tell people to go to their desktop and sometimes they don’t know what that is.Please allow me to help you. This will tell you what the computer desktop is so when you’re on the phone with your tech support agent, they can speak and you will know what they mean.

On your computer, the desktop is where you see your background picture or as some people mistakenly call it, the “screensaver picture.” There are usually many icons here including “My Computer”, “My Documents” and the “Recycle Bin”. If the tech support rep is telling you to go to your desktop, minimize or close all of the programs that you have open. When you see your normal picture, tell him or her, “I’m there.”

This will make life and the phone call easier for everyone.

Happy Computing,
Tim

Biden PC is a Computer Network Consulting Company.

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