Archive for the ‘General PC Advice’ Category

Information About Uninterruptible Power Supplies

February 24th, 2010 | No Comments »
Posted by Joan under General PC Advice, Hardware, Services Offered

The sudden loss of power to the working of your electrical devices can be caused by many things besides the natural calamities that can happen. In such situations you need a solution that will help you safely save important data or other activities that you might be conducting when the power got cut off without warning.

An uninterrupted power supply is the superlative solution to this problem as they help safeguard your equipments from all kinds of electrical disorders like brownouts and various other hindrances. Installing a UPS however, will not guarantee the safety of your equipment. Extra security measures need to be carried out to ensure absolute safety of your applications. The list below shows you ten protection solutions in order to maintain the safety of your devices.

Lightning can badly affect your hardware, as it is capable of transmitting through telecommunication cables and causing short circuits as it passes through. You need to separate your computer network from the telecommunication’s data line you in order to avoid this situation; you can do this by installing a UPS data protection circuit. This will prevent the power surge from destructing other devices and saving you the cost of replacing the entire burnt out plugs and switches. The destruction of the data protection device will only need replacing when an electrical surge takes place.

Always install the software that that comes along with a riello UPS to ensure that all IT equipments are correctly powered if the outage happens. Communication cables need to be in place; this will allow the PC and UPS to be able to connect with each other.

Apart from installing the software that comes with the UPS, it is advisable to change the factory default configurations and set it according to the requirements of your company. Shutting down your applications safely will be dependant on the amount of time your UPS is able to provide backup support for; check that configurations are set appropriately.

Batteries cannot last you a lifetime and need to be changed at intervals. Regularly checking the status of your battery with a battery backup tester must be installed; this will ensure your backup battery is functioning correctly. Conducting tests on a regular basis should be ascertained; to ensure they are carried out mark the dates on a calendar. This will help you know whether the battery is strong enough to power your equipments.

Ensure that your present UPS is capable of supporting load when demands increase in the future. You must calculate your total requirement and compare it with what your UPS can provide because if you overload it, the UPS battery is sure to die out.

You must remember not to plug in a laser printer to the UPS because a laser printer takes in a lot of energy which most of the UPS brands are unable to supply. Overload on the battery can cause weakening to its strengh.

It may be required to fulfil data replication and other network activity that need network connectivity while shutting down systems in case of outages. Backup energy from a UPS must be provided in order to avoid a system failure.

When the system begins to run on the battery mode then you need to command Windows Backup to discard back up functions. Make the necessary changes if required to avoid unfinished or distorted backup of a previous backup file.

Batteries need to be replaced accordingly as they can only last a few years. Hot swappable batteries are provided by some of the UPS brands. These are useful as they can be without having to shut down the system. Also unplug systems that re changed and not used often so that the load on the UPS is reduced during power surges and outages.

An unineruptible power supply should only be used to provide you enough time to close and save everything before shutting down the system. Corrupted files, data loss and othter technical failures may occur if it is used to continue working until it can hold.

You should be able to increase the longevity of your UPS, thereby receiving uninterrupted power supply to successfully shut down your programmes before they are lost by bearing these points in mind.

How Much Personal Information Do You Have Online?

November 18th, 2009 | 2 Comments »
Posted by admin under Free, General PC Advice, Google, How To, My Thoughts

How much personal information do you have online? Have you ever thought about that question? Have you ever googled your own name? How about the different variations of your name, have you googled them? Take this story that just happened to me as an example of how personal information and data can end up online without your knowledge or permission.

Today I received an email from, Google Alerts telling me that my name had popped up in a new web page. This happens occasionally since I am on Twitter, Facebook and I have my own blog (this one) so I didn’t think it was anything strange. However once I read the email (pictured below), I had to check it out.

Protect yourself online

A day or 2 earlier I had written a letter of recommendation for a friend and thought nothing more about it. Then I get the email that you see above and I had to see what it was talking about. Apparently the friend needed to convert the Microsoft Word file to an Adobe Acrobat file and used the website http://www.scribd.com/ to do so. No big deal, right? Well, the website made the letter public and Google had searched it and found my name. This is why I was alerted. So I called my friend to ask her about it and apparently her resume as well as 2 more letters of recommendation were posted online as well. Thanks to Google Alerts, we were spared the embarrassment of having somebody else find it.

So, how much personal data do you have online? Have you ever Googled your own name? You should. And if I were you, I would set up alerts for the different variations of your name. That way, any time something new is added, you’ll know about it.

Computer Networking

Setting up your alerts is easy. You don’t even have to log in or create a new account.

  1. Go to Google Alerts.
  2. Enter the text that you want alerts for.
  3. Choose comprehensive.
  4. Enter your email address.
  5. Click on “Create Alert”.
  6. Google will send an email to the address that you enter. Open that email and click on the link under “Verify this Google Alert request”.
  7. You’re done.

Keeping up to date with your information online is a great way to reduce embarrassment and credit fraud.

Thank you for reading,
Tim

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Networking Company and we now offer Online Computer Support.

Having Problems Updating Avira Antivir Personal Edition?

November 9th, 2009 | Comments Off
Posted by admin under General PC Advice, How To, Tech Talk, Virus Removal, Windows XP

If you’re having problems updating Avira Antivir Personal Edition (FREE antivirus software) it is quite probably because your computer, router, or ISP (Internet Service Provider) don’t fully support IPv6 (Internet Protocol Version 6) yet. If you are using Avira as your antivirus software and want a better method of updating your antivirus software automatically, follow these instructions…

  1. Go to to “START” button and click on “RUN”.
  2. Type “%SystemRoot%\system32\drivers\etc” and hit “OK”
  3. Open the hosts file with Notepad.
  4. Copy the 2 lines below and paste it to the last line at the hosts file. Save the file.

    2a01:138:a001:201::21 personal.avira-update.com
    2a01:138:a001:201::21 personal.avira-update.net

The contents of the Hosts file should now look like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a ‘#’ symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host
127.0.0.1       localhost
2a01:138:a001:201::21 personal.avira-update.com
2a01:138:a001:201::21 personal.avira-update.net

Thank you for reading,
Tim

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Networking Company and we now offer Online Computer Support.

Ready to upgrade to Windows 7?

October 27th, 2009 | Comments Off
Posted by admin under Computer Upgrades, General PC Advice, Tech Talk, Windows 7, Windows Vista, Windows XP

Have you upgraded to Windows 7 yet? Do you want to? Do you have any questions about it?

Have you thought about the different options that you have to accomplish this task?

  • If you currently have Vista, you can upgrade.
  • If you currently have XP, you can do a clean install and move your data to the new installation.
  • You can purchase a new PC that already has Windows 7 on it and copy your old data from 1 computer to another.

Do you know about the different Windows 7 versions that are available?

  • There are a total of 4 versions, STARTER, HOME PREMIUM, PROFESSIONAL, and ULTIMATE.
  • There are 3 upgrade versions, HOME PREMIUM, PROFESSIONAL, and ULTIMATE.

I’d like to alert you to a simple tool from Microsoft that will advice you on about your abilities of upgrading to Windows 7. The tool is called the Windows 7 Upgrade Advisor. To quote the Microsoft website… “It scans your hardware, devices, and installed programs for known compatibility issues, gives you guidance on how to resolve potential issues found, and recommends what to do before you upgrade.

Though the way the software reports its findings on your system should be understandable, if you would like help in knowing which path would be best for you, Biden PC would be glad to help. And if you decide that you would like to take the leap to Windows 7, we can facilitate that in the manner that best fits your needs and budget.

I have personally been using Windows 7 since the beta version and I had the final release version 3 weeks before it was available to purchase. I can say with complete confidence that this is a solid and stable OS.

Thank you for reading,
Tim

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

Don’t Be Afraid To Ask For Advice

October 23rd, 2009 | Comments Off
Posted by admin under Desktop Support, General PC Advice, PC Networking, Services Offered, Tech Talk

Whenever you’re planning on getting a new computer, changing your ISP (Internet Service Provider), or just making changes to your network, don’t be afraid to ask for advice. Generally, computer consultants and repair shops are happy to give advice, especially to their current clients.

I am currently playing cleanup with a client who decided to change his ISP without telling me. Under many circumstances this would be fine but this client has his email server at his office and that makes the ISP change a big deal.

I received an email after I had closed up shop for the day so I didn’t see it until the next morning. As I often check my emails first things in the morning to know what my schedule looks like I saw his email that requested that I be on alert for problems. “No Problem” I thought. But after I had been awake for a little while I realized that this would mean that his Static IP Address would change and that would completely disrupt his email. Of course, no one wants their business email service disrupted. I then had to change my entire day around (fortunately I have great and understanding clients) to be at his office that afternoon for the change. As my client never received the IP address that everything was going to change to, I had to wait for the ISP’s installer to get that information.

The entire situation was unorganized as well as much more stressful and expensive than it had to be. Had I been informed even a few days earlier, I could have given them questions to ask and issues to watch out for. Fortunately, everything was handled in a manner that kept business downtime to a minimum.

We all have enough stress in our lives. Keep your unnecessary stress to a minimum by getting advice from professionals.

Thank you for reading,
Tim

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

Verizon Blocking the Sending of Outbound Email

October 22nd, 2009 | Comments Off
Posted by admin under General PC Advice, How To, Microsoft Office

Has your email stopped going out? Can you receive but not send? Do you have Verizon as your Internet Service Provider? Here is the explanation and fix for it.

Verizon, in their infinite wisdom, has decided to start blocking TCP Port #25 on all home and some business accounts.If you use a 3rd party email system (not verizon’s email, that still works) they are going to block the most common port over which people send out email.

What this means is that if you have your email hosted by another service, say godaddy.com or 1and1.com and use Verizon as your Internet Service Provider (ISP), you can still receive mail but you won’t be able to send it. Thanks for the warning, Verizon!

How to get around this issue…

  1. Use Verizon’t email. A trick to get you at least somewhat locked into staying with their service…
  2. Switch your Verizon account to a Business account with a Static IP Address. This is, of course, more expensive than what you currently have.
  3. Use your email host’s webmail. No, Outlook, Outlook Express, and Thunderbird will not work.
  4. Switch the port number from 25 to 587 and hope that your email host has that port open. Click here for directions on how to switch Outlook from port 25 to 587.
  5. You can click HERE to read Verizon’s instructions on how to change other programs to port 587.

And just in case you don’t believe me that Verizon is blocking this essential email port, just click HERE and read what they had to say.

Tim Biden

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

False Sense of Security

October 20th, 2009 | Comments Off
Posted by admin under Free, General PC Advice, My Thoughts, Tech Talk

I was recently with a client who wanted to give their old software to other people or organizations. In general, giving to those less fortunate is a kind thing to do. However, there are circumstances when this generosity is not kind or legal.

The most obvious problem is that most software allows for people to install it only on 1 computer. This is where we run into the legal issue. You can’t give your old software to another person or organization to use on a different computer. You may be allowed to do this if you give them the entire PC, but on the whole, regiving software is frowned upon.

The second and less obvious issue is security. Some of the software that my client wanted to pass on was antivirus software. These are a security nightmare. The recipients of the software will believe that their computers are safe and secure but they aren’t. When people believe they are safe online, they take risks that they wouldn’t if they knew that they were unprotected. Therefore, this false sense of security is more dangerous than going without security software.

I don’t believe that people should go without security software so I would like to point out some excellent and FREE (to home users, not businesses) security software.

  1. Avira Antivir:              Download it HERE.
  2. MalwareBytes:             Download it HERE.
  3. SuperAntiSpyware:       Download it HERE.

Tim

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

Beware of Software that is “Guaranteed To Speed Up Your PC”

October 6th, 2009 | 2 Comments »
Posted by admin under Computer Repair, Desktop Support, General PC Advice, How To, Services Offered, Tech Talk, Windows 7, Windows Vista, Windows XP, software

I’m certain that we have all seen them, software programs that promise to have your PC “Running just Like New”. I’ve seen many people use them and most have to admit that the programs did little or nothing to speed up their computer. In some cases these programs have even crashed their computers.

What these programs typically do is remove orphaned or invalid registry entries. This will usually shrink the registry by 150-800 entries. Sounds good right? Well when you consider that the registry is made up of many thousands of entries, removing a few hundred really isn’t that impressive. After they remove the orphaned entries, they may compress or compact the registry, moving entries to make the file size smaller.

Will these processes speed up your computer? Yes, a little. What these programs all fail to take into consideration is how many programs are running on startup. The more programs you have running at once, the less processing power and memory your computer can give to the more important programs and processes.

Lets look at a computer as if it were a person… If you are trying to write a research paper, you need to put all of your attention into writing the paper, right? Well, lets add into the mix a stereo playing distracting music, a dog barking, a cluttered desk and your neighbor’s baby screaming. None of them are really requiring your attention but your mind has to bounce around a bit more than it should to work on your research paper. Just think about how much more you could accomplish if you removed the screaming baby, barking dog, cleaned up your desk and put on more soothing music. This is what you really need to do in order to speed up your computer. “So how do I speed up my slow Computer?” I’m glad you asked, here are a few simple steps!

  • Make sure your computer has enough RAM (memory)
  • For Windows 2000 and XP, you should have a minimum of 512MB.
  • For Windows Vista and Windows 7 I recommend having a minimum of 2 GB.
  • Remember, more is always better!

** Warning: Editing the registry can be dangerous and Biden PC does not warrant any changes that you make.**

**If you  do not feel comfortable doing this, Biden PC can do it for you for the small fee of $15.00**

Autoruns

  • Download Autoruns from Microsoft. http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
  • Unzip the file and run autoruns.exe.
  • Look at the bottom left corner of the window. Don’t do anything until is says “Ready”.
  • Once it says “Ready”, click on the “Logon” tab. That is all we are going to concern ourselves with.
  • Find the line below “Explorer.exe” and start unchecking boxes. DO NOT UNCHECK “Explorer.exe” OR ANYTHING ABOVE IT.
  • Most things here can be disabled. Things like iTunes, QuickTime, Adobe, Google Update… These can all be disabled.
  • Do not disable your Antivirus (Norton/Symantec, McAfee, Avira, AVG, CA…)
  • Do not disable “cftmon.exe”

Once you have disabled what you feel comfortable disabling from the system startup, reboot your computer and enjoy how much faster it is. Feel free to share this information or like with your friends.

Tim

Biden PC is a Computer Network Consulting Company.

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Are you Looking to Buy a New computer? You Might Want to Wait.

July 5th, 2009 | Comments Off
Posted by Tim under Computer Upgrades, General PC Advice, Windows 7, Windows Vista Irritations

If you’re looking to buy a new PC, you might want to wait a little while. Microsoft is going to release its next Operating system, called Windows 7, on October 22nd and it is much better than Vista.

Windows 7 is what Vista was supposed to be. It has all the features that Windows Vista does but in a faster and superior way. Windows 7 is fast and lean where Vista was slow and fat. Adrian Kingsley-Hughes posted some preliminary benchmark scores in this article. These numbers are a bit old but I think they make the point.

If you have to purchase a PC before October 22nd, I would recommend checking out this Microsoft site because details how you can get a free upgrade from the Vista that comes with your PC to the new Windows 7.

In case you’re wondering why I am hyping this new version of Windows, I can tell you that I have had it on my laptop since the Beta first came out and I think it’s great. I even switched a client to it while it was still in Beta and she loved it. That requires confidence because as a rule, I don’t recommend using pre-release products. Using beta or release candidate software, you never know what bugs or problems you’ll run into. Windows 7 has been a dream and I’ve had no major issues with it. Try saying that about Vista…

So, wait to buy your next PC and upgrade your Vista computer to Windows 7. You’ll be glad you did.

Tim

Biden PC is a Computer Network Consulting Company.

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Quickbooks Error -6190 -82

April 13th, 2009 | 2 Comments »
Posted by Tim under Desktop Support, Free, General PC Advice, How To, Other Applications, PC Networking, software

Are you running Quickbooks on Windows PCs while a Linux domain and file server holds the data files? Do you get an error code -6190 -82? Let me tell you how I fixed this problem on a client’s server. I fully admit that I am no Linux expert but I am learning.

The users that were logged in to the server had admin access but only the user that owned the file was able to access it. All others were given the -6190 -82 error code. I tried everything my non-Linux mind could think of. I had them run QuickBooks from a batch file that removed the “Read Only” attribute. I did this, I did that.

What I finally did to fix the issue was going into the server and see what user group the necessary users belonged to. I then changed the owner setting of the QB Data files to that group.

**ADDITION** I had to go back and I saw that the .TLG file permissions had changed on the server. This sent me searching for why they would change and how to stop it… After testing, changing, testing, changing and retesting, I believe I have the complete solution to the problem.

  1. Put all users who need QuickBooks access in 1 user group.
  2. Make that group the owner of your .QBW and .TLG file with “Read & Write” permissions.
  3. On each users desktop (at least the ones who backup the QuickBooks file), set the program NOT to verify the backup data.
  4. Viola. The problem has been solved.

So what is the reason for this??? You can set the permissions on the .TLG file but if you verify the backup data in QuickBooks it creates a new .TLG file with the same name. That causes the permissions to be reset. So backing up without verifying saves the permissions and allows everyone to use the files. **END ADDITION**

Intuit says they don’t support Linux unless you pay for their $3000.00 Enterprise Solutions package. Well, this trick might just save you $3000.00. Feel free to send me a check if you find this useful… Just kidding.

Tim Biden

Biden PC is a Computer Network Consulting Company.

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