If you have earthlink.net for your email provider and suddenly you can receive email but not send, I think I have the solution for you.

I am assuming that you have already checked your username and password as well as your server settings to be certain that they are correct.

If after checking these settings, you still can’t send your email, check your SMTP port settings.

From the Email Account settings page,

1. Click the More Settings button.
2. Click on the Advanced tab.
3. Check the contents of the Outgoing mail (SMTP) field. If it is not 587, delete the contents and type 587.
4. Click the OK button.
5. Click the Next button.
6. Click the Finish button.

This should solve your problem.

Tim

Biden PC is a Computer Network Consulting Company.

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For all of you who use Microsoft Outlook and have never backed up all of your emails, here are step-by-step directions to back up your emails.

1. Open Outlook and give it a minute to download all of your new emails.
2. Click on the File menu and choose Import And Export. If you don’t see Import and Export in the menu, move your mouse-pointer over the down arrows at the bottom of the menu, and then click Import and Export.
3. 
4. Click Export To File, and click Next.
5. 
6. Choose Personal Folder File (.pst) , and then click Next.
7. 
8. Choose the account (If you see and “-” signs, click them. You only want to see “+” signs to be sure that you are backing everything up) that you want to backup and click in the check-box that says Include subfolders, then click Next.
9. 
10. Click Browse, and then select the location where you want the new .pst file to be saved. The Desktop is always a good place to save it because its easy to find and you can move it to another drive later.
11. In the File Name box, , type the name that you want to use for the new backup file, and then click OK.
12. 
13. Click Finish.
14. Strangely, this isn’t the end of the line. There is still another box that pops up. Here you have the option to password protect the file. If you choose to use a password, be certain that it is one you’ll remember. Click OK.
15. 
16. Your computer will now show a green progress bar that shows how far in backing up each folder you are. DO NOT cancel this. If you do, you will have an incomplete backup.
17. 
18. Once the backup is complete, copy the file to another drive for safe keeping.

Happy Computing,

Tim

Biden PC is a Computer Network Consulting Company.

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I never knew this capability existed. Now we can easily add holidays to the Outlook calendar and it works for both Outlook 2003 and Outlook 2007. There are simple instructions available here: Add Holidays to the Outlook Calendar. I just did it and it worked great!

Happy Computing,

Tim

Biden PC is a Computer Network Consulting Company.

If you found this post to be informative, consider subscribing to our Biden PC’s RSS feed.

Yesterday I received a call from a client who I had not spoken with in a while. It turns out that he had gotten himself an Apple iMac. It was beautiful but that’s beside the point. He called because in Apple Mail he could not change the font size of his print outs no matter what he did. The type was tiny and the whole printout took up about 1/3 of the page.

I looked online for the answers and could not find them so I am posting the answer here.

The problem is in the Print Setup. So here’s what you need to do…

1. Press Command and P to print.
2. Next to where it lists the printer that you select, there is a downward facing arrow that looks like the the blue arrow below. On your print properties, click on that as shown in picture below.
3. You will now be presented with a much larger window. Towards the bottom of this larger window you will see 3 options. They say “Scale Message to Fit”, “Rewrap Message to Fit”, and “Keep the Same Apparent Font Size”.
4. “Scale Message to Fit” will probably be highlighted by having the blue dot next to it. This is the problem.
5. You must click on “Keep the Same Apparent Font Size” and move the blue dot there as shown in picture below. You can now press the print button and your documents will print normally.

I hope this is of help to you.

Happy Computing,
Tim

Biden PC is a Computer Network Consulting Company.