Whenever you’re planning on getting a new computer, changing your ISP (Internet Service Provider), or just making changes to your network, don’t be afraid to ask for advice. Generally, computer consultants and repair shops are happy to give advice, especially to their current clients.

I am currently playing cleanup with a client who decided to change his ISP without telling me. Under many circumstances this would be fine but this client has his email server at his office and that makes the ISP change a big deal.

I received an email after I had closed up shop for the day so I didn’t see it until the next morning. As I often check my emails first things in the morning to know what my schedule looks like I saw his email that requested that I be on alert for problems. “No Problem” I thought. But after I had been awake for a little while I realized that this would mean that his Static IP Address would change and that would completely disrupt his email. Of course, no one wants their business email service disrupted. I then had to change my entire day around (fortunately I have great and understanding clients) to be at his office that afternoon for the change. As my client never received the IP address that everything was going to change to, I had to wait for the ISP’s installer to get that information.

The entire situation was unorganized as well as much more stressful and expensive than it had to be. Had I been informed even a few days earlier, I could have given them questions to ask and issues to watch out for. Fortunately, everything was handled in a manner that kept business downtime to a minimum.

We all have enough stress in our lives. Keep your unnecessary stress to a minimum by getting advice from professionals.

Thank you for reading,
Tim

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Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

If you have earthlink.net for your email provider and suddenly you can receive email but not send, I think I have the solution for you.

I am assuming that you have already checked your username and password as well as your server settings to be certain that they are correct.

If after checking these settings, you still can’t send your email, check your SMTP port settings.

From the Email Account settings page,

1. Click the More Settings button.
2. Click on the Advanced tab.
3. Check the contents of the Outgoing mail (SMTP) field. If it is not 587, delete the contents and type 587.
4. Click the OK button.
5. Click the Next button.
6. Click the Finish button.

This should solve your problem.

Tim

Biden PC is a Computer Network Consulting Company.

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I’m certain that we have all seen them, software programs that promise to have your PC “Running just Like New”. I’ve seen many people use them and most have to admit that the programs did little or nothing to speed up their computer. In some cases these programs have even crashed their computers.

What these programs typically do is remove orphaned or invalid registry entries. This will usually shrink the registry by 150-800 entries. Sounds good right? Well when you consider that the registry is made up of many thousands of entries, removing a few hundred really isn’t that impressive. After they remove the orphaned entries, they may compress or compact the registry, moving entries to make the file size smaller.

Will these processes speed up your computer? Yes, a little. What these programs all fail to take into consideration is how many programs are running on startup. The more programs you have running at once, the less processing power and memory your computer can give to the more important programs and processes.

Lets look at a computer as if it were a person… If you are trying to write a research paper, you need to put all of your attention into writing the paper, right? Well, lets add into the mix a stereo playing distracting music, a dog barking, a cluttered desk and your neighbor’s baby screaming. None of them are really requiring your attention but your mind has to bounce around a bit more than it should to work on your research paper. Just think about how much more you could accomplish if you removed the screaming baby, barking dog, cleaned up your desk and put on more soothing music. This is what you really need to do in order to speed up your computer. “So how do I speed up my slow Computer?” I’m glad you asked, here are a few simple steps!

• Make sure your computer has enough RAM (memory)
• For Windows 2000 and XP, you should have a minimum of 512MB.
• For Windows Vista and Windows 7 I recommend having a minimum of 2 GB.
• Remember, more is always better!

** Warning: Editing the registry can be dangerous and Biden PC does not warrant any changes that you make.**

**If you  do not feel comfortable doing this, Biden PC can do it for you for the small fee of $15.00**

• Download Autoruns from Microsoft. http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
• Unzip the file and run autoruns.exe.
• Look at the bottom left corner of the window. Don’t do anything until is says “Ready”.
• Once it says “Ready”, click on the “Logon” tab. That is all we are going to concern ourselves with.
• Find the line below “Explorer.exe” and start unchecking boxes. DO NOT UNCHECK “Explorer.exe” OR ANYTHING ABOVE IT.
• Most things here can be disabled. Things like iTunes, QuickTime, Adobe, Google Update… These can all be disabled.
• Do not disable your Antivirus (Norton/Symantec, McAfee, Avira, AVG, CA…)
• Do not disable “cftmon.exe”

Once you have disabled what you feel comfortable disabling from the system startup, reboot your computer and enjoy how much faster it is. Feel free to share this information or like with your friends.

Tim

Biden PC is a Computer Network Consulting Company.

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As everyone is having a difficult time in this recession, Biden PC has lowered its prices on all computer networking and repair. Going from $100 per hour, our new lower prices are as follows:

Businesses: $85.00 per hour
Residences: $75.00 per hour
Remote Support: $15.00 per 1/4 hour

Tim

Biden PC is a Computer Network Consulting Company.

If you found this post to be informative, consider subscribing to our Biden PC’s RSS feed.

If you have Outlook 2007 connecting to Exchange 2007 or SBS 2008 and have been seeing the extremely persistent “Disconnected” button in the bottom right hand corner of your exchange, I think have the fix for you.

You can download the registry fix HERE or go to the PC that has the problem and edit the registry yourself.

** Warning: Editing the registry can be dangerous and Biden PC does not warrant any changes that you make.**

Navigate to “HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC” and if the “RPC” key doesn’t exist, create it.
Add or edit DWORD value: “DefConnectOpts” and make it “0″

Thanks lesgetdown! I appreciate the help!

Tim

Biden PC is a Computer Network Consulting Company.

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Are you running Quickbooks on Windows PCs while a Linux domain and file server holds the data files? Do you get an error code -6190 -82? Let me tell you how I fixed this problem on a client’s server. I fully admit that I am no Linux expert but I am learning.

The users that were logged in to the server had admin access but only the user that owned the file was able to access it. All others were given the -6190 -82 error code. I tried everything my non-Linux mind could think of. I had them run QuickBooks from a batch file that removed the “Read Only” attribute. I did this, I did that.

What I finally did to fix the issue was going into the server and see what user group the necessary users belonged to. I then changed the owner setting of the QB Data files to that group.

**ADDITION** I had to go back and I saw that the .TLG file permissions had changed on the server. This sent me searching for why they would change and how to stop it… After testing, changing, testing, changing and retesting, I believe I have the complete solution to the problem.

1. Put all users who need QuickBooks access in 1 user group.
2. Make that group the owner of your .QBW and .TLG file with “Read & Write” permissions.
3. On each users desktop (at least the ones who backup the QuickBooks file), set the program NOT to verify the backup data.
4. Viola. The problem has been solved.

So what is the reason for this??? You can set the permissions on the .TLG file but if you verify the backup data in QuickBooks it creates a new .TLG file with the same name. That causes the permissions to be reset. So backing up without verifying saves the permissions and allows everyone to use the files. **END ADDITION**

Intuit says they don’t support Linux unless you pay for their $3000.00 Enterprise Solutions package. Well, this trick might just save you $3000.00. Feel free to send me a check if you find this useful… Just kidding.

Tim Biden

Biden PC is a Computer Network Consulting Company.

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For all of you who use Microsoft Outlook and have never backed up all of your emails, here are step-by-step directions to back up your emails.

1. Open Outlook and give it a minute to download all of your new emails.
2. Click on the File menu and choose Import And Export. If you don’t see Import and Export in the menu, move your mouse-pointer over the down arrows at the bottom of the menu, and then click Import and Export.
3. 
4. Click Export To File, and click Next.
5. 
6. Choose Personal Folder File (.pst) , and then click Next.
7. 
8. Choose the account (If you see and “-” signs, click them. You only want to see “+” signs to be sure that you are backing everything up) that you want to backup and click in the check-box that says Include subfolders, then click Next.
9. 
10. Click Browse, and then select the location where you want the new .pst file to be saved. The Desktop is always a good place to save it because its easy to find and you can move it to another drive later.
11. In the File Name box, , type the name that you want to use for the new backup file, and then click OK.
12. 
13. Click Finish.
14. Strangely, this isn’t the end of the line. There is still another box that pops up. Here you have the option to password protect the file. If you choose to use a password, be certain that it is one you’ll remember. Click OK.
15. 
16. Your computer will now show a green progress bar that shows how far in backing up each folder you are. DO NOT cancel this. If you do, you will have an incomplete backup.
17. 
18. Once the backup is complete, copy the file to another drive for safe keeping.

Happy Computing,

Tim

Biden PC is a Computer Network Consulting Company.

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If you are a first time customer, you can head over to YellowBook.com ad and click on “Coupon” to see Biden PC’s 20% off coupon. This is 20% off our service fees. It does not include any hardware or software prices.

Happy Computing,

Tim

Biden PC is a Computer Network Consulting Company.

If you found this post to be informative, consider subscribing to our Biden PC’s RSS feed.

On one of my other blogs, I am testing spyware blockers. I have collected an entire list of “infected websites” and after going through quite a few pages (probably more than 50) I am noticing a theme… They all want you to download a file of some sort. So here is my recomendation and the theme of this post.

Unless you specifically trust the website that you are at, don’t download anything!!!

Keeping yourself and your computer safe online is a bit more complicated than that but just following that one rule will go miles in keeping your computer clean and safe. By reducing the number of virus and spyware infestations you have you will save yourself money on repairs and how often you have to buy a new computer.

Spyware Blockers are a legitimate and sometimes necessary product but they can’t help you if you circumvent them by downloading every Java or ActiveX plugin that you are given.You have to use your head when you’re online. A spyware blocking program will help to keep you safe but you also have to use common sense.

To quote a few cliches, “An ounce of prevention is worth a pound of cure” and “Don’t believe everything you read”. Scamming websites abound and you are their target. They don’t discriminate which is why you have to.

Happy and Safe Computing,

Tim

Biden PC is a Computer Network Consulting Company.

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This problem is obviously still happening. If you can afford to be without your computer for a week or 2, I would be glad to work on it free of charge. If you are local to Los Angeles, I will pick up the PC and give you a receipt for proof that I have your PC. I will work on this issue until I have fixed it and post the answers here for everyone else. I will then drive back to you to drop off the PC. All of this will be free of charge. If you are not local to Los Angeles, all you will have to do is pay the FedEx shipping 1 way. I will fix your PC free of charge and return it to you via FedEx. Feel free to call me (Tim Biden) at 909-992-2031 or 877-243-3601.

I had previously written that I had a couple Windows Vista systems that stopped the mouse from clicking. Well, I seem to have found the answer. Meryl’s post “How to Make Microsoft Word Stop Ignoring Mouse” seems to have the answer.

1. While your mouse still works, close Word, Outlook and all other MS Office programs (ignore the pop up message by clicking X)
2. Start / Run and type regedit
3. Locate and then click the following registry subkey:
4. HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
5. On the Edit menu, click Delete, and then click Yes.
6. Exit Registry Editor.
7. Restart Word.
8. Thank David for the new info.

If you have never used a registry editor before or are uncomfortable wih it, please consult a professional computer technician. We do these edits all the time.

Happy Computing,

Tim

Biden PC is a Computer Network Consulting Company.

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