Do you have Windows Live OneCare Installed?
April 14th, 2009
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Posted by Tim under Apple, Computer Repair, My Thoughts, Other Applications, Tech Talk
I recently had my first experience with Windows Live OneCare and I have to say that I was less than impressed. Here is what happened. Microsoft, take note!
My clients are an elderly couple who are nervous about using their PC but they’ve gotten by for a while now. So they had Windows XP Home edition with Service Pack 3 (I think) and a few run of the mill software programs installed. They kept having freezing and rebooting problems. I did a repair of Windows XP. That didn’t fix it. I ran all the diagnostics I could think of but no hardware problem would show up.
I finally ran out of options and formatted their computer. It was running perfectly. I reinstalled most of the programs but not Windows Live OneCare. I don’t like Microsoft’s AntiVirus products so I skipped the program entirely. Unfortunately there were functions in OneCare that the clients wanted so without really thinking that it was the problem, I installed it. BAM!!! The same problems were back exactly the way they were before. I attempted a system restore but OneCare was still there. I tried uninstalling it but that didn’t fix the problem either.
My clients needed their computer so they opted to put up with the problems rather than be without their computer for another day. I said “Okay” and left. About a week later, they called me again and asked if I would help them set up their new Apple laptop. Well, they now have a nice new fully functioning Apple MacBook Pro and they love that it works the way it is supposed to. They’re still getting used to the software but since Windows Live OneCare caused such havoc on their PC, they’re glad to have something that works.
So, as you can tell, Windows Live OneCare won’t get my vote for software application of the year.
Tim
Biden PC is a Computer Network Consulting Company.
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