How many times have you called the tech support line for the company who manufactured your computer and they tell you to do this and that without ever telling you what they are doing?

One of the manufacturer’s favorite tricks is to “Restore” your computer. This will format the hard drive to take it back to factory settings and eliminate all software issues. Sounds good right? What if you have MP3 files or pictures that you don’t want to lose? Even worse, what if you have your 30 page term paper on that computer? If they “Restore” your computer you’ll lose it all. Your computer will be exactly like it was when you bought it. You’ll lose your MP3s, JPGs, Excel files, Word Documents… You’ll lose everything that isn’t backed up to another drive.

Don’t let that happen to you! Your local computer repair shop or an online tech support company can fix your computer without compromising your important data.

If you don’t want to use the local company or an online service to fix your computer and still want to use the manufacturer’s technical support, back up the entire “My Documents” folders for each of the accounts on the computer to separate drive. If you don’t have access to your Windows Desktop, your local computer repair shop should be able to access them for you so they can be saved elsewhere. And just to specify what local is for Biden PC, we gladly service the areas of We gladly provide computer repair services to the following cities: Azusa, Baldwin Park, Brea, Chino, Chino Hills, City Of Industry, Claremont, Corona, Covina, Diamond Bar, Duarte, Glendora, Guasti, Hacienda Heights, La Puente, La Verne, Mira Loma, Montclair, Mt Baldy, Norco, Ontario, Placentia, Pomona, Rancho Cucamonga, Rowland Heights, San Dimas, Upland, Walnut, West Covina, Yorba Linda.

Trust me; the big companies don’t care about your data. They just want to get you off the phone as quickly as possible so they can help the next person and save on their bottom line.

Always back up your data!

Happy Computing,
Tim

Biden PC is a Computer Network Consulting Company.

If you found this post to be informative, consider subscribing to our Biden PC’s RSS feed.

1. Windows Operating System Says:
   April 23rd, 2008 at 6:21 am

   online technical support is emerging on such a global prospect that you always need to have a professional at your end.

   As user experience and the consciousness for the service has taken a high jump in business community this days.

   Gone are the days when one has to carry on the computer case for repair. The world is exploiting and taking interest in online troubleshoot.

   The point i want to make is, you cant quote something as such that the service providers dont take users data with a concern.

2. Tim Biden Says:
   April 23rd, 2008 at 10:16 am

   Thank you for your comment. Unfortunately I think you missed my point. Please allow me to explain more clearly.

   I am not saying that online tech support companies or people who are paid to take care of your data won’t do so. I was saying that the large manufacturers just want an easy way out. I am referring to Dell, Toshiba, HP, Gateway, Lenovo, E-Machines and others.

   What I was saying is that the manufacturer’s tech support is looking for an easy way out and that the safest way to protect your data is to deal with a local, and I should now add online, tech support company.

   I will revise my post to show this point more accurately.

   Thank you,
   Tim

3. Windows Operating System Says:
   April 28th, 2008 at 4:02 am

   Hi Tim.. I appreciated your blog comment and also liked the way to responded to that..

   Cheerss!!!