Archive for October, 2009

Ready to upgrade to Windows 7?

October 27th, 2009 | Comments Off
Posted by admin under Computer Upgrades, General PC Advice, Tech Talk, Windows 7, Windows Vista, Windows XP

Have you upgraded to Windows 7 yet? Do you want to? Do you have any questions about it?

Have you thought about the different options that you have to accomplish this task?

  • If you currently have Vista, you can upgrade.
  • If you currently have XP, you can do a clean install and move your data to the new installation.
  • You can purchase a new PC that already has Windows 7 on it and copy your old data from 1 computer to another.

Do you know about the different Windows 7 versions that are available?

  • There are a total of 4 versions, STARTER, HOME PREMIUM, PROFESSIONAL, and ULTIMATE.
  • There are 3 upgrade versions, HOME PREMIUM, PROFESSIONAL, and ULTIMATE.

I’d like to alert you to a simple tool from Microsoft that will advice you on about your abilities of upgrading to Windows 7. The tool is called the Windows 7 Upgrade Advisor. To quote the Microsoft website… “It scans your hardware, devices, and installed programs for known compatibility issues, gives you guidance on how to resolve potential issues found, and recommends what to do before you upgrade.

Though the way the software reports its findings on your system should be understandable, if you would like help in knowing which path would be best for you, Biden PC would be glad to help. And if you decide that you would like to take the leap to Windows 7, we can facilitate that in the manner that best fits your needs and budget.

I have personally been using Windows 7 since the beta version and I had the final release version 3 weeks before it was available to purchase. I can say with complete confidence that this is a solid and stable OS.

Thank you for reading,
Tim

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

Don’t Be Afraid To Ask For Advice

October 23rd, 2009 | Comments Off
Posted by admin under Desktop Support, General PC Advice, PC Networking, Services Offered, Tech Talk

Whenever you’re planning on getting a new computer, changing your ISP (Internet Service Provider), or just making changes to your network, don’t be afraid to ask for advice. Generally, computer consultants and repair shops are happy to give advice, especially to their current clients.

I am currently playing cleanup with a client who decided to change his ISP without telling me. Under many circumstances this would be fine but this client has his email server at his office and that makes the ISP change a big deal.

I received an email after I had closed up shop for the day so I didn’t see it until the next morning. As I often check my emails first things in the morning to know what my schedule looks like I saw his email that requested that I be on alert for problems. “No Problem” I thought. But after I had been awake for a little while I realized that this would mean that his Static IP Address would change and that would completely disrupt his email. Of course, no one wants their business email service disrupted. I then had to change my entire day around (fortunately I have great and understanding clients) to be at his office that afternoon for the change. As my client never received the IP address that everything was going to change to, I had to wait for the ISP’s installer to get that information.

The entire situation was unorganized as well as much more stressful and expensive than it had to be. Had I been informed even a few days earlier, I could have given them questions to ask and issues to watch out for. Fortunately, everything was handled in a manner that kept business downtime to a minimum.

We all have enough stress in our lives. Keep your unnecessary stress to a minimum by getting advice from professionals.

Thank you for reading,
Tim

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

Verizon Blocking the Sending of Outbound Email

October 22nd, 2009 | Comments Off
Posted by admin under General PC Advice, How To, Microsoft Office

Has your email stopped going out? Can you receive but not send? Do you have Verizon as your Internet Service Provider? Here is the explanation and fix for it.

Verizon, in their infinite wisdom, has decided to start blocking TCP Port #25 on all home and some business accounts.If you use a 3rd party email system (not verizon’s email, that still works) they are going to block the most common port over which people send out email.

What this means is that if you have your email hosted by another service, say godaddy.com or 1and1.com and use Verizon as your Internet Service Provider (ISP), you can still receive mail but you won’t be able to send it. Thanks for the warning, Verizon!

How to get around this issue…

  1. Use Verizon’t email. A trick to get you at least somewhat locked into staying with their service…
  2. Switch your Verizon account to a Business account with a Static IP Address. This is, of course, more expensive than what you currently have.
  3. Use your email host’s webmail. No, Outlook, Outlook Express, and Thunderbird will not work.
  4. Switch the port number from 25 to 587 and hope that your email host has that port open. Click here for directions on how to switch Outlook from port 25 to 587.
  5. You can click HERE to read Verizon’s instructions on how to change other programs to port 587.

And just in case you don’t believe me that Verizon is blocking this essential email port, just click HERE and read what they had to say.

Tim Biden

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

False Sense of Security

October 20th, 2009 | Comments Off
Posted by admin under Free, General PC Advice, My Thoughts, Tech Talk

I was recently with a client who wanted to give their old software to other people or organizations. In general, giving to those less fortunate is a kind thing to do. However, there are circumstances when this generosity is not kind or legal.

The most obvious problem is that most software allows for people to install it only on 1 computer. This is where we run into the legal issue. You can’t give your old software to another person or organization to use on a different computer. You may be allowed to do this if you give them the entire PC, but on the whole, regiving software is frowned upon.

The second and less obvious issue is security. Some of the software that my client wanted to pass on was antivirus software. These are a security nightmare. The recipients of the software will believe that their computers are safe and secure but they aren’t. When people believe they are safe online, they take risks that they wouldn’t if they knew that they were unprotected. Therefore, this false sense of security is more dangerous than going without security software.

I don’t believe that people should go without security software so I would like to point out some excellent and FREE (to home users, not businesses) security software.

  1. Avira Antivir:              Download it HERE.
  2. MalwareBytes:             Download it HERE.
  3. SuperAntiSpyware:       Download it HERE.

Tim

If you found this post to be informative, consider following Biden PC on Twitter.

Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

Google Analytics for WordPress

October 14th, 2009 | Comments Off
Posted by admin under Blogging, Free, My Thoughts

Just a friendly reminder for everybody out there who has WordPress and uses Google Analytics on their blog… Don’t be in a rush when updating your plugins.

I was in a rush and just realized that, when I last updated my Google Analytics, I neglected to update (re-enter) all of my information so I haven’t been tracking a darn thing. Apparently in the past when I updated it I remembered to update all of my settings but the previous time, I didn’t so I lost all of my stats for the last month.

Lesson learned.

Tim

Biden PC is a Computer Network Consulting Company and we now offer Online Computer Support.

If you found this post to be informative, consider following Biden PC on Twitter.

Can’t Send Your Earthlink Email?

October 13th, 2009 | 1 Comment »
Posted by admin under Desktop Support, Email, Free, How To, Microsoft Office, Other Applications, Tech Talk

If you have earthlink.net for your email provider and suddenly you can receive email but not send, I think I have the solution for you.

I am assuming that you have already checked your username and password as well as your server settings to be certain that they are correct.

email login password settings

email server settings

If after checking these settings, you still can’t send your email, check your SMTP port settings.

From the Email Account settings page,

  1. Click the More Settings button.
  2. Click on the Advanced tab.
  3. Check the contents of the Outgoing mail (SMTP) field. If it is not 587, delete the contents and type 587.
  4. Click the OK button.
  5. Click the Next button.
  6. Click the Finish button.

Earthlink cant send

This should solve your problem.

Tim

Biden PC is a Computer Network Consulting Company.

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Beware of Software that is “Guaranteed To Speed Up Your PC”

October 6th, 2009 | 2 Comments »
Posted by admin under Computer Repair, Desktop Support, General PC Advice, How To, Services Offered, Tech Talk, Windows 7, Windows Vista, Windows XP, software

I’m certain that we have all seen them, software programs that promise to have your PC “Running just Like New”. I’ve seen many people use them and most have to admit that the programs did little or nothing to speed up their computer. In some cases these programs have even crashed their computers.

What these programs typically do is remove orphaned or invalid registry entries. This will usually shrink the registry by 150-800 entries. Sounds good right? Well when you consider that the registry is made up of many thousands of entries, removing a few hundred really isn’t that impressive. After they remove the orphaned entries, they may compress or compact the registry, moving entries to make the file size smaller.

Will these processes speed up your computer? Yes, a little. What these programs all fail to take into consideration is how many programs are running on startup. The more programs you have running at once, the less processing power and memory your computer can give to the more important programs and processes.

Lets look at a computer as if it were a person… If you are trying to write a research paper, you need to put all of your attention into writing the paper, right? Well, lets add into the mix a stereo playing distracting music, a dog barking, a cluttered desk and your neighbor’s baby screaming. None of them are really requiring your attention but your mind has to bounce around a bit more than it should to work on your research paper. Just think about how much more you could accomplish if you removed the screaming baby, barking dog, cleaned up your desk and put on more soothing music. This is what you really need to do in order to speed up your computer. “So how do I speed up my slow Computer?” I’m glad you asked, here are a few simple steps!

  • Make sure your computer has enough RAM (memory)
  • For Windows 2000 and XP, you should have a minimum of 512MB.
  • For Windows Vista and Windows 7 I recommend having a minimum of 2 GB.
  • Remember, more is always better!

** Warning: Editing the registry can be dangerous and Biden PC does not warrant any changes that you make.**

**If you  do not feel comfortable doing this, Biden PC can do it for you for the small fee of $15.00**

Autoruns

  • Download Autoruns from Microsoft. http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
  • Unzip the file and run autoruns.exe.
  • Look at the bottom left corner of the window. Don’t do anything until is says “Ready”.
  • Once it says “Ready”, click on the “Logon” tab. That is all we are going to concern ourselves with.
  • Find the line below “Explorer.exe” and start unchecking boxes. DO NOT UNCHECK “Explorer.exe” OR ANYTHING ABOVE IT.
  • Most things here can be disabled. Things like iTunes, QuickTime, Adobe, Google Update… These can all be disabled.
  • Do not disable your Antivirus (Norton/Symantec, McAfee, Avira, AVG, CA…)
  • Do not disable “cftmon.exe”

Once you have disabled what you feel comfortable disabling from the system startup, reboot your computer and enjoy how much faster it is. Feel free to share this information or like with your friends.

Tim

Biden PC is a Computer Network Consulting Company.

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